Absence & Disability Management – Convincing Your Senior Leadership to Invest


Absence & Disability Management
Convincing Your Senior Leadership to Invest
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December 15th, 2021, by ShaunTeah L. Radcliffe, CPDM

$6.2 million, $8.6 million, $20 million, $125 million, $125 million, $175 million, what do all these numbers have in common?  Are they lottery jackpot payouts?  Close but not quite. These are dollar amounts that medium to large corporations have paid out as settlements for missteps in the absence and disability space.

Absence and disability management is a highly regulated area with many loopholes and plenty of opportunities not to get it right. Unfortunately, many organizations may follow that adage, “If it ain’t broke, don’t fix it.” As a result, the absence and disability area, although an essential part of organizational compliance, flies under the radar and is overlooked until the EEOC comes a-knocking.  Just remember, even a well-oiled machine requires some form of maintenance to keep it in working order, and it can’t be overlooked forever. Otherwise, as we have proven in the introduction, a blind eye may have dire dollar consequences.

How do you get your senior leaders excited about investing in this area? How do you ensure that you have the correct size team to meet your organization’s absence and disability demands?  How do you educate your managers to spot potential exposure and engage absence and disability professionals early in the process? Finally, how do you ensure that your team and your organization can quickly adapt to the ever-changing federal, state, and even local regulations in this area?

You can use attention grabbers like I did because money definitely talks.

However, the more profound question is beyond the dollar signs. It is often difficult to justify spending when you cannot quantify actual dollar savings because regular payroll expenses often mask absence and disability costs.  Absence and Disability Professionals are in a unique situation. They are at the level where they can gather valuable information and insight from a diverse group of managers, human resources representatives, and employees to detect when processes may not work or where there are gaps in synergies.  So how do we take these learnings and feed them up the chain so that this valuable information becomes useful to senior leaders?

Does your organization support a culture where ideas can be presented up the chain?  If not, what’s the workaround?  How will improving the absence and disability space in your organization improve employee morale, reduce wellness and benefits costs, reduce temporary labor costs and increase and maintain productivity when those unplanned absences occur so that the business continues without missing a beat?

We can’t answer all of the absence and disability management questions in this short blog post, but have I piqued your interest?  Have you started to ask yourself questions about available resources to assist with solving how to get senior leadership’s attention?

The three-part Certified Professional Disability Management (CPDM) course explores these questions and many more.

ShaunTeah Radcliffe

ShaunTeah L. Radcliffe, CPDM is a subject matter expert in absence and disability management with more than 10 years of professional experience in managing and training professionals to ensure compliance and resolution of complex leave of absence and workplace accommodation requests. ShaunTeah is a contributor to the development of IEA’s newly revamped Certified Professional in Disability Management (CPDM) curriculum

About IEA
The Insurance Education (IEA) is the leading provider of professional development programs in Workers’ Compensation, Disability Management, Risk Management and Human Resources.

Disability And Absence Management Program


PROGRAMS & COURSES

DISABILITY AND ABSENCE MANAGEMENT

Certified Professional in Disability Management (CPDM)

We live and work in an era where many variables change on a constant basis. Fortunately the impact of unpredictable and often challenging circumstances can be greatly minimized by implementing an effective Integrated Disability and Absence Management (IDAM) program. When efficiently implemented, IDAM significantly increases an organization’s productivity, reduces costs, and minimizes risk.

LEARNING PATH

Case Management Certification, Disability Management & Absence Management

Employee Disability and Leave Management is a complex arena for most organizations. Federal and state laws and programs can be convoluted, companies face unpredictable circumstances including exposure to expensive lawsuits, and audits for compliance that can cost fees and penalties. Can your organization afford to be behind the curve on this?

The CPDM curriculum, created by industry experts, is uniquely designed to provide the necessary knowledge and skills you need to manage the day-to-day challenges of health insurance, disability and absence management, and workers’ compensation. Armed with the best possible tools in the industry, you can confidently and expertly implement an effective and cost efficient IDAM program for your organization.

CPDM will help your organization reduce:

  • Replacement costs
  • Productivity costs
  • Compliance costs
  • Morale costs

Continuing Education Requirement
Six hours of continuing education in workers’ compensation or disability management are required each year. Click here for IEA On-Demand Videos and Live Seminars that qualify for  CPDM continuing education.  CE Credits are now submitted through your CE Credit Tracker on your IEA Learning Dashboard.

Further Information
For further information please download the Rules & Regulations as well as the CPDM Overview and Benefits.

CPDM –

CPDM courses must be taken in order starting with CPDM 1 and finishing with CPDM 3.  Courses cannot be taken concurrently. 

CPDM 1

DISABILITY

ABSENCE MANAGEMENT

CPDM 2

IDAM TOOLS

AND CONCEPTS

CPDM 3

DISABILITY MANAGEMENT

IMPLEMENTATION

AND SUSTAINABILITY

Reinstatement
You have worked hard to earn your CPDM. If your designation has lapsed, click here to learn about new opportunities to get reinstated.

Certified Case Management Program


PROGRAMS & COURSES

CASE MANAGEMENT CERTIFICATION

Certified Case Management Professional (CCMP)
CCMP is a leading edge, nationally recognized designation for case managers. Presented in an online format, this designation delivers an in-depth curriculum devised by industry experts, providing the unique skills required for effective medical case management.

 

Why take CCMP?
Earn a respected and nationally recognized designation in case management. Among the vast range of topics covered in IEA’s Certified Case Management Professional curriculum are:

  • The best and most efficient ways to reach claims objectives
  • The impact of ADA, FMLA, and other Acts in case management
  • Important industrial and non-industrial case management issues
  • You’ll get clarification of medical objectives
  • Return to Work strategies
  • Rebutting the primary treating physician presumption
  • How to recognize case management red flags
  • Actual case discussions will be included

CPDM 1

DISABILITY

ABSENCE MANAGEMENT

CCMP 1

MEDICAL

CASE FILE MANAGEMENT

CCMP 2

COMPLEX MEDICAL

CASE FILE MANAGEMENT

Rules and Regulations

CCMP Rules & Regulations

Training in Absence and Disability Management


Can Your Organization Afford to Be Behind the Curve?
Employee absence and disability management is a complex jigsaw for most organizations. Federal and state laws and programs can be convoluted. Companies face unpredictable circumstances – exposure to expensive lawsuits, audits for compliance that can cost fees and penalties. Can your organization afford to be behind the curve?

Reduce replacement costs, productivity costs and compliance costs.
The Certified Professional in Disability Management (CPDM) curriculum provides the knowledge and skills you need to manage the day-to-day challenges of health insurance, disability/absence management, and workers’ compensation. Armed with the best tools in the industry, you can expertly implement an effective and cost efficient integrated absence and disability management program for your organization. Hear what others say about CPDM.

Courses Start This Week
Enroll today.  Start with CPDM 1 – Essentials of Disability and Absence Management, (Thursday, September 27th, 6:30-7:30pm pst).

Enroll Today

The CPDM designation was developed by IEA in partnership with the Disability Managers Employer Coalition, DMEC.