CPWC14 – DWC Organization and Claim Audits



Module 14 – DWC Organization and Claim Audits

In this 14th module – DWC Organization and Claim Audits, we will look at the organizational structure of the Division of Industrial Relations and Division of Worker’s Compensation. In this module, you will learn about the various divisions of the division of industrial Relations with emphasis on the Division of Worker’s Compensation and the various units comprising the DWC.  Practically, we will be looking at the role of the Information and Assistance Officers, the Disability Evaluation Unit, the Medical Unit, and Audit unit and how these various units oversee and interact with the daily claims process.

Claims Practitioner in Workers’ Compensation

CPWC (Claims Practitioner in Workers’ Compensation) is a 24 unit certification program developed to meet the needs of emerging claims practitioners. This program offers comprehensive training in foundation principles required to become a certified California WC Claims Adjuster and provides the required 120 classroom hours. Presented at a practical desk level, this curriculum includes learning tools such as case studies and soft skills along with technical information.  Components of the CPWC will also help fulfill certification requirements for California WC Medical Review or Medical Only adjusters.

Lecture Topics Covered

  1. DIR
  2. DWC
  3. Audits

Who should attend.

  • Indemnity Workers’ Compensation Claims Adjusters
  • Medical Bill Review Adjustors
  • Medical Only Claims Adjustors
  • TPA / Self Insured Claims Personnel
  • Safety and Risk Management Professionals
  • Agent/Broker Workers’ Compensation Claims Staff

Difference between 3 & 5 hour versions:

  • The Indemnity Track requires the 5 hour version to meet the requirement of 120 hours.
  • The 5 hour version includes Case Studies and homework
  • All other tracks only require the 3 hour version

Key updates in progress.  Please check back soon.