Workers’ Comp Classes Start Next Week–Enroll Today!

Workers’ Compensation Classes  Start Next Week! Enroll now in IEA’s Fall 2018 workers’ compensation classes!  Choose courses in the WCCA and WCCP live webinar series starting next week,  or jump aboard anytime on the Claims Practitioner in Workers’ Comp program offered online and on-demand.  Learn from industry experts, earn prestigious professional credentials, AND earn hours for California pre and post certification. Just getting started?  Take a two-day whirlwind tour through the world of workers’ compensation.  Join IEA for a  comprehensive workshop offered in Pasadena and in Oakland December 6th and 7th.  Learn more and enroll here. Prefer an online option?  Check out our Introduction to Workers’ Compensation online option here. Whatever your goals, IEA has the right course for your needs.  Enroll today and let’s get started.... READ MORE >


IEA Summer courses now open for enrollment! Got Summer plans?  Now that most of IEA’s courses are delivered in instructor-led webinars, it’s never been easier to blend your professional development goals with your busy Summer plans.  IEA Summer courses are now open for enrollment.  Choose from a wide range of classes in Workers’ Compensation, Absence and Disability Management, Fraud Identification, and Risk Management. Special pricing available through May 11th.  Save 5% on semester classes when you use promo code: SU18OL   Newly added this semester is a broader range of track options for the Claims Practitioner in Workers’ Compensation  (CPWC) program. The curriculum has been extensively revamped to meet the needs of a wider range of professionals, making workers’ compensation knowledge and skills more easily accessible to human resources, health and rehabilitation, investigation, and of course workers’ compensation vendors. There are many... READ MORE >

Do Ethics Matter?

It has been my honor to interact with thousands of insurance professionals in discussing Ethics as it applies to our industry.  For more than 20 years I have taught continuing education classes as required by the California Department of Insurance, for professionals to maintain their licenses.  From this interaction I have been able to make some observations. Impacting the Bottom Line Many professionals do not make a connection between the success of a business and the perception of a firms Ethical Standards.  Studies by the Josephson Institute and the Ethics Resource Center reveal that eighty percent of people interviewed say that they decide to buy a product or service partly based on their perception of a firms ethical standing.  Seventy-four percent of those that buy and sell stocks say that the decision to buy a company’s stock is connected to the perception of the honesty of the firm.  It has been proven over and over that talented employees will seek employment with businesses that have a reputation... READ MORE >

Has the Dreaded Grey Wave Arrived? What does that mean for the industry?

How can your organization survive and thrive the gray wave? Is it just me or are you finding this as well?  We have been hearing about this for years, but have not really seen it, perhaps because the financial setbacks of the recession forestalled this a bit. However, it seems to have arrived.   Recently, in client meetings, two of the three clients were retiring within the next six months.  Another recent client conversation said they had eight people retiring this year in their department. What will this mean for those organizations? Education and Training is Key. It depends on their planning, and I believe education is key. Is the training of that next generation something that helps younger employees move up in the company? Is it more about systems and dropdown boxes or is there real training and knowledge transfer so they understand the big picture and the technicalities as well?  All of this so important in order to keep your organization on track to meeting the needs of your customers and at the same time to ensure... READ MORE >