IEA

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Frequently asked questions

IEA Training provides professional development and certification courses, specializing in California Workers’ Compensation, Disability Management, and related topics.
We offer certifications such as Certified Professional in Disability Management (CPDM), Workers’ Compensation for Legal Professionals (WCLP), and California Workers’ Compensation (CPWC).
IEA Training operates primarily online but is headquartered in California.
IEA has been providing training and certification for over 70 years.
Our instructors are industry experts with extensive experience in Workers’ Compensation and Disability Management.
We offer a range of courses, including CPDM, CPWC, WCLP, Workers’ Compensation 101 (WC101), and more.
Yes, all our courses are self-paced and available online.
You can seek information from our certification pages or contact us for personalized guidance based on your professional needs.
Yes, you can enroll in multiple courses and complete them at your own pace.
No, you do not. We do offer our Workers’ Comp 101 course that’s great for beginners in the workers’ comp industry; however, this course is highly recommended not required.
The CPDM (Certified Professional in Disability Management) certifies professionals in managing disability and absence in the workplace and develops a profound expertise in the realm of Integrated Disability & Absence Management, equipping you to navigate the complex landscape of benefits and wellness.
CPDM enhances your knowledge in disability management, increasing your value to employers in HR, insurance, and risk management fields.
Crafted to align with the State of California’s stringent standards, the Claims Practitioner in Workers’ Compensation (CPWC) serves as a comprehensive training solution that fulfills the mandated 120-hour requirement, instills foundational principles, and equips new adjusters with essential, practical skills to advance their careers successfully.
WCLP (Workers’ Compensation for Legal Professionals) is designed for legal professionals dealing with Workers’ Compensation cases.
Yes, after passing all exams with a 70% or better and completing the required materials/the program in it’s entirety, students will receive an official certificate. The digital, print-ready certificate will be issued via email.
With CPDM, you can pursue roles in HR, disability management, and risk management.
We use a learning management system called LearnWorlds.
Yes, our courses are mobile-friendly and can be accessed on smartphones and tablets.
Once logged in, you’ll find your courses on your dashboard. You can track progress, view content, and complete quizzes directly from the platform. Demos are available upon request.
Course materials can be accessed online, but some downloadable resources may be available depending on the course.
Yes, most courses include quizzes and assessments to test your knowledge.
Visit our website, select the course you’re interested in, and follow the checkout process through Shopify.
We accept credit/debit cards and offer payment plans through Shop Pay.
Yes, we offer installment options through Shop Pay at checkout.
Once your payment is processed, you’ll receive an email confirmation and access to your course on Learnworlds.
Yes, a receipt is emailed to you after your purchase
You can create an account when enrolling in a course. Simply provide your email and set up a password.
Go to the login page, click “Forgot Password,” and follow the instructions to reset it.
Yes, log in to your account and navigate to the “Profile” section to update your details.
Try resetting your password, or contact our support team for assistance.
You can track your progress within the Learnworlds platform under each course dashboard.
Reach out to our support team at support@ieatraining.org or use the support chat on our website.
Check your internet connection, clear your browser’s data, refresh the page or restart your device. If the problem persists, contact support.
Clear your browser cache, try a different browser, or contact support if you continue experiencing issues.
Yes, you will have access to the course materials for a set period after completion.
After completing the course, your certificate will be available for download in your account.
Refunds are available within 14 days of purchase, provided the course has not been completed.
Contact us at support@ieatraining.org with your order details to request a refund.
Yes, extensions may be granted on a case-by-case basis. Please contact us for more details.
Yes, we follow strict privacy protocols to ensure your data is secure. You can review our privacy policy for more details.
Yes, group discounts are available. Contact us for more information.
Yes, many of our courses are approved for SHRM and HRCI recertification credits.
After completing the course, you’ll receive a certificate with the recertification codes to submit to SHRM or HRCI.
Yes, PIHRA members receive a 15% discount on all IEA courses.
Use the discount code provided by PIHRA at checkout.
Yes, our courses offer credits that can be applied toward PHR/SPHR recertification.
Occasionally, we offer early enrollment promotions. Sign up for our newsletter to stay informed.
Enter the discount code during checkout on our website.
We do not currently offer student discounts, but other promotions may be available.
For bulk enrollment inquiries, please contact our team info@ieatraining.org.
Only one discount code can be applied per transaction.
Subscribe to our newsletter and follow us on social media for the latest offers.
We offer referral promotions periodically. Contact our team to inquire about the latest referral offers.
If you’ve been referred by someone, use the referral code they provided during checkout.
The CPDM certification can typically be completed in about 2-6 months, depending on your pace.
Yes, the CPDM certification is recognized by HR and risk management professionals nationwide.
Yes, the principles of disability management are applicable across the U.S., though the course does cover some California-specific regulations.
CPDM holders are encouraged to stay up to date with industry developments. Maintaining your CPDM involves earning 6 continuing education credits per year that’ll be submitted to a credit tracker. CPDM holders will receive a renewal certificate each year after submitting the required 6 credits.
No, this course is suitable for both legal professionals and those working closely with Workers’ Compensation cases.
The WCLP certification can typically be completed within 3 months, depending on your pace.
No, all our courses, including WCLP, are self-paced and fully online.
Yes, WCLP covers legal aspects of Workers’ Compensation, which can be beneficial in compliance roles.
It can take as little as a month to complete this program, but the state requires that it’s completed within a year of enrollment.
Yes, this program requires the most comprehensive treatise in California Workers’ Compensation, Sullivan on Comp (SOC). SOC is on a subscription-basis and students can even get the first month free of a monthly subscription using code: IEAstudent. Please look under the “tools &materials” section of the CPWC enrollment page to gain access to these materials.
Customer support is available Monday through Friday from 9 AM to 5 PM Pacific Time.
You can reach customer support via email at support@ieatraining.org or through our website chat feature.
Our support team typically responds within 24 hours during business hours.
Technical support is primarily available on weekdays. However, urgent issues can be addressed by email.
After completing a course, you can submit feedback through the course evaluation form or by emailing us.
Yes, our courses are approved for SHRM, HRCI, and other industry certifications.
We regularly review and update our courses to ensure they reflect the latest industry standards and practices.
Yes, many of our courses offer continuing education credits for SHRM, HRCI, and other certifications.
Yes, you are allowed an additional attempt if you do not pass a quizz or exam the first time.
Yes, you can share your achievements on LinkedIn. We encourage you to showcase your certifications.

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Refunds are available within 14 days of purchase, provided the course has not been completed.
Contact us at support@ieatraining.org with your order details to request a refund.
Yes, extensions may be granted on a case-by-case basis. Please contact us for more details.
Yes, we follow strict privacy protocols to ensure your data is secure. You can review our privacy policy for more details.
Yes, group discounts are available. Contact us for more information.
Yes, many of our courses are approved for SHRM and HRCI recertification credits.
After completing the course, you’ll receive a certificate with the recertification codes to submit to SHRM or HRCI.
Yes, PIHRA members receive a 15% discount on all IEA courses.
Use the discount code provided by PIHRA at checkout.
Yes, our courses offer credits that can be applied toward PHR/SPHR recertification.
Occasionally, we offer early enrollment promotions. Sign up for our newsletter to stay informed.
Enter the discount code during checkout on our website.
We do not currently offer student discounts, but other promotions may be available.
For bulk enrollment inquiries, please contact our team info@ieatraining.org.
Only one discount code can be applied per transaction.
Subscribe to our newsletter and follow us on social media for the latest offers.
We offer referral promotions periodically. Contact our team to inquire about the latest referral offers.
If you’ve been referred by someone, use the referral code they provided during checkout.
The CPDM certification can typically be completed in about 2-6 months, depending on your pace.
Yes, the CPDM certification is recognized by HR and risk management professionals nationwide.
Yes, the principles of disability management are applicable across the U.S., though the course does cover some California-specific regulations.
CPDM holders are encouraged to stay up to date with industry developments. Maintaining your CPDM involves earning 6 continuing education credits per year that’ll be submitted to a credit tracker. CPDM holders will receive a renewal certificate each year after submitting the required 6 credits.
No, this course is suitable for both legal professionals and those working closely with Workers’ Compensation cases.
The WCLP certification can typically be completed within 3 months, depending on your pace.
No, all our courses, including WCLP, are self-paced and fully online.
Yes, WCLP covers legal aspects of Workers’ Compensation, which can be beneficial in compliance roles.
It can take as little as a month to complete this program, but the state requires that it’s completed within a year of enrollment.
Yes, this program requires the most comprehensive treatise in California Workers’ Compensation, Sullivan on Comp (SOC). SOC is on a subscription-basis and students can even get the first month free of a monthly subscription using code: IEAstudent. Please look under the “tools &materials” section of the CPWC enrollment page to gain access to these materials.
Customer support is available Monday through Friday from 9 AM to 5 PM Pacific Time.
You can reach customer support via email at support@ieatraining.org or through our website chat feature.
Our support team typically responds within 24 hours during business hours.
Technical support is primarily available on weekdays. However, urgent issues can be addressed by email.
After completing a course, you can submit feedback through the course evaluation form or by emailing us.
Yes, our courses are approved for SHRM, HRCI, and other industry certifications.
We regularly review and update our courses to ensure they reflect the latest industry standards and practices.
Yes, many of our courses offer continuing education credits for SHRM, HRCI, and other certifications.
Yes, you are allowed an additional attempt if you do not pass a quizz or exam the first time.
Yes, you can share your achievements on LinkedIn. We encourage you to showcase your certifications.

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