I highly recommend taking CPDM as it is an exceptional course with great instructors. It was a wonderful experience and I would suggest it to anyone looking for quality education.
Former Student
CPDM
Building on the foundations from Part 1, this module dives deeper into advanced compensability issues that arise in complex or disputed claims. You’ll explore exceptions, special circumstances, and case law that influence whether a claim is accepted or denied. This includes injuries during breaks, off-duty conduct, and unique employment scenarios.
Identify and apply exceptions to AOE/COE
Understand compensability for injuries during breaks, travel, or remote work
Evaluate claims involving willful misconduct, horseplay, or intoxication
Explore evolving case law impacting eligibility
Strengthen decision-making in gray-area claims
This course is designed for experienced claims adjusters, TPAs, employer reps, and legal professionals handling complex or disputed claims. It’s especially helpful for those seeking to sharpen their skills in evaluating nuanced fact patterns and legal exceptions.
The Claims Practitioner in Workers’ Compensation (CPWC) program is powered by Sullivan on Comp (SOC) and SOC Essentials—the most trusted resources in California workers’ compensation.
These expert materials deliver:
In-depth legal analysis
Practical, real-world claims guidance
Current updates on laws, regulations, and case law
With SOC integrated into this course, you’ll gain the legal insight and practical tools needed to handle California workers’ compensation claims with skill and confidence.
This module focuses on exceptional circumstances that may affect a claim’s eligibility:
Exceptions to AOE/COE
Compensability during breaks, travel, and remote work
Misconduct, horseplay, and intoxication exclusions
Case law influencing unusual or borderline cases
Applying facts to defend or support a compensability decision
This course is designed for professionals who are ready to build—or strengthen—a career in California workers’ compensation:
✔ Updated for 2024 with real-world claims examples
✔ Aligned with California DWC training needs
✔ Integrated with Sullivan on Comp for legal and practical clarity
✔ Flexible, on-demand format for working professionals
✔ Part of the full CPWC Certification path
Students who chose certifications got:
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I highly recommend taking CPDM as it is an exceptional course with great instructors. It was a wonderful experience and I would suggest it to anyone looking for quality education.
Former Student
CPDM
IEA helped launch my career in Workers’ Comp by facilitating my completion of necessary courses. I secured a job with the city of Los Angeles and am now thriving in my profession. Grateful for their support.
Former Student
WCCA
I greatly appreciated the teachers and how they have helped me grow. The process of taking their courses is simple and streamlined, which makes it much easier to complete them quickly.
Former Student
WCCA & WCCP
Real life and ambiguous examples and the time to work through them was a good way to practice the content/theory. Breakout groups were very helpful.
Bianca O
The presenter was great and the content was very relevant and interesting.
Unknown User
The information was well organized and easy to understand. The interactive learning activities along the way were a great way to keep the reader engaged and remember the material as the course progressed.
Bianca O
Instructor did a great job to keep students engaged while also making sure we learned and understood relevant topics to be prepared for a real Claims Examiner position.
Alex Fazeli
Claims Examiner / Work Comp, ICW Group
IEA’s CPWC certification has been a great training solution for our new hires. Meeting the required 120 hours of instruction and statutory topics in an On-demand turn-key program has made my job so much easier.
Dan Henley
Claims Training Supervisor, EMPLOYERS® Insurance
I liked and appreciated that it was a self-paced program, which allowed me to complete it according to my schedule. I received my CPWC through IEA in less than 6 months.
Rupee Atwal
Workers’ Compensation Manager, Pridestaff
The instructor was very educational, helpful, and present during the entirety of the course. The IEA portal and platform is very easy to navigate and use. The team is quick with emailing back. 10/10 experience.
George Y.
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