I highly recommend taking CPDM as it is an exceptional course with great instructors. It was a wonderful experience and I would suggest it to anyone looking for quality education.
Former Student
CPDM
Dive into the critical early stages of a workers’ compensation claim. This module provides the knowledge needed to properly open, document, and manage a new claim in accordance with California’s legal and administrative requirements. You’ll explore employer obligations, notice requirements, forms, and best practices that create a compliant, well-structured claim file from day one.
Understand the legal requirements for initiating a workers’ comp claim
Learn the timeline and process for providing notices and forms
Explore employer obligations at the time of injury
Identify key documents and procedures for claim file setup
Improve administrative compliance and readiness for audits
This course is ideal for professionals who open and manage workers’ compensation claims, including claims assistants, adjusters, TPAs, and employer representatives. It’s also valuable for anyone responsible for compliance and documentation during the early stages of a claim.
The Claims Practitioner in Workers’ Compensation (CPWC) program is powered by Sullivan on Comp (SOC) and SOC Essentials—the most trusted resources in California workers’ compensation.
These expert materials deliver:
In-depth legal analysis
Practical, real-world claims guidance
Current updates on laws, regulations, and case law
With SOC integrated into this course, you’ll gain the legal insight and practical tools needed to handle California workers’ compensation claims with skill and confidence.
This module focuses on the steps, forms, and legal requirements that initiate a compliant claim:
Employer responsibilities after an injury occurs
Mandatory notices, forms, and timelines
Initial reporting and documentation practices
Administrative best practices for setting up the claim file
Avoiding common mistakes in early claim handling
This course is designed for professionals who are ready to build—or strengthen—a career in California workers’ compensation:
✔ Updated for 2024 with real-world claims examples
✔ Aligned with California DWC training needs
✔ Integrated with Sullivan on Comp for legal and practical clarity
✔ Flexible, on-demand format for working professionals
✔ Part of the full CPWC Certification path
Students who chose certifications got:
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I highly recommend taking CPDM as it is an exceptional course with great instructors. It was a wonderful experience and I would suggest it to anyone looking for quality education.
Former Student
CPDM
IEA helped launch my career in Workers’ Comp by facilitating my completion of necessary courses. I secured a job with the city of Los Angeles and am now thriving in my profession. Grateful for their support.
Former Student
WCCA
I greatly appreciated the teachers and how they have helped me grow. The process of taking their courses is simple and streamlined, which makes it much easier to complete them quickly.
Former Student
WCCA & WCCP
Real life and ambiguous examples and the time to work through them was a good way to practice the content/theory. Breakout groups were very helpful.
Bianca O
The presenter was great and the content was very relevant and interesting.
Unknown User
The information was well organized and easy to understand. The interactive learning activities along the way were a great way to keep the reader engaged and remember the material as the course progressed.
Bianca O
Instructor did a great job to keep students engaged while also making sure we learned and understood relevant topics to be prepared for a real Claims Examiner position.
Alex Fazeli
Claims Examiner / Work Comp, ICW Group
IEA’s CPWC certification has been a great training solution for our new hires. Meeting the required 120 hours of instruction and statutory topics in an On-demand turn-key program has made my job so much easier.
Dan Henley
Claims Training Supervisor, EMPLOYERS® Insurance
I liked and appreciated that it was a self-paced program, which allowed me to complete it according to my schedule. I received my CPWC through IEA in less than 6 months.
Rupee Atwal
Workers’ Compensation Manager, Pridestaff
The instructor was very educational, helpful, and present during the entirety of the course. The IEA portal and platform is very easy to navigate and use. The team is quick with emailing back. 10/10 experience.
George Y.
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