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Coverage and Claim Administration

Gain a solid understanding of how workers’ compensation claims begin and what makes them valid. This module explores coverage requirements, employer obligations, and the key administrative elements that guide a claim from its origin through early management. It’s a must-have foundation for handling new claims with clarity and confidence.

Key Learning Outcomes

  • Understand how coverage applies to various employment arrangements

  • Identify what constitutes a compensable injury under California law

  • Navigate legal presumptions and the burden of proof in claims

  • Follow the critical steps and deadlines in a claim’s early stages

  • Learn how claims can be accepted, delayed, or denied—and why it matters

Who Should Enroll

This course is ideal for professionals who are responsible for assessing claims validity and handling the early stages of a workers’ compensation claim. It’s a great fit for new and transitioning claims adjusters, TPAs, self-insured employers, HR professionals, and brokers who support the WC process.

Sullivan on Comp

The Claims Practitioner in Workers’ Compensation (CPWC) program is powered by Sullivan on Comp (SOC) and SOC Essentials—the most trusted resources in California workers’ compensation.

These expert materials deliver:

  • In-depth legal analysis

  • Practical, real-world claims guidance

  • Current updates on laws, regulations, and case law


With SOC integrated into this course, you’ll gain the legal insight and practical tools needed to handle California workers’ compensation claims with skill and confidence.

Topics Covered

This module covers the coverage requirements and early administrative responsibilities essential to managing a claim:

  • Employer vs. independent contractor status

  • Compensable injuries and what’s covered

  • Burden of proof and key legal presumptions

  • Timeline of a workers’ comp claim

  • Procedures for delay, denial, or acceptance

Why Professionals Trust This Course

This course is designed for professionals who are ready to build—or strengthen—a career in California workers’ compensation:

Updated for 2024 with real-world claims examples
Aligned with California DWC training needs
Integrated with Sullivan on Comp for legal and practical clarity
Flexible, on-demand format for working professionals
Part of the full CPWC Certification path

CPWC02

On-Demand

Payment plans available.

Up-to-Date Content Developed with Industry Leaders

Upgrade to a Certification on Workers’ Comp

Students who chose certifications got:

Become a Workers' Compensation Expert

Ready to take the next step towards a rewarding career in the workers’ compensation industry? Look no further!

Connect with our experienced counselor to determine the best class or path for your goals.

Fill out the form to get in touch 




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