I highly recommend taking CPDM as it is an exceptional course with great instructors. It was a wonderful experience and I would suggest it to anyone looking for quality education.
Former Student
CPDM
CPWC 13
Ethics and Claims Administration Issues
Step into the complex world of workers’ compensation and explore the behavior of those involved, the role of the DWC in claims administration, and the authority of the WCAB in resolving disputes. This class provides an essential foundation for understanding the intricate workings of the workers’ compensation system and prepares you for further exploration in the subsequent three CPWC classes. Gain valuable insights into the nuances of the system and equip yourself with the knowledge necessary to navigate the landscape with confidence.
Most opted class for aspiring adjusters
Crafted and presented by industry experts
Courses that work with your schedule
Meet your instructor
Joanne Thomas
Managing Shareholder Inland Empire and San Diego, SRTK
Tools and Materials
Sullivan on Comp
The Claims Practitioner in Workers’ Compensation (CPWC) program integrates Sullivan on Comp (SOC) and SOC Essentials—the most trusted and comprehensive resources in California workers’ compensation. These expert materials provide in-depth legal analysis, practical guidance, and up-to-date insights, ensuring you have the knowledge needed to excel in claims handling.
Lecture Topics Covered
- Ethical issues
- Labor Code and regulatory compliance
- Conflicts of interest
- Fiduciary responsibility
- Employer’s bill of rights
- Safe work environments
Who Should Attend
- Prospective Claims Adjusters
- Indemnity Workers’ Compensation Claims Adjusters
- Medical Bill Review Adjusters
- Medical Only Claims Adjusters
- TPA / Self-Insured Claims Personnel
- Safety and Risk Management Professionals
- Agent/Broker Workers’ Compensation Claims Staff
CPWC 13
Ethics and Claims Administration Issues
- 5 Hours
- CE Approved
- WC Adjuster | CPWC
On-Demand
Payment plans available.
Upgrade to a Certification on Workers’ Comp
Students who chose certifications got:
- Comprehensive Skill Set
- Increased Career Opportunities
- Fast-Track to Advancement in Your Organization
Become a Workers' Compensation Expert
Ready to take the next step towards a rewarding career in the workers’ compensation industry? Look no further!
Connect with our experienced counselor to determine the best class or path for your goals.
Fill out the form to get in touch
What our students have to say
IEA helped launch my career in Workers’ Comp by facilitating my completion of necessary courses. I secured a job with the city of Los Angeles and am now thriving in my profession. Grateful for their support.
Former Student
WCCA
I greatly appreciated the teachers and how they have helped me grow. The process of taking their courses is simple and streamlined, which makes it much easier to complete them quickly.
Former Student
WCCA & WCCP
Real life and ambiguous examples and the time to work through them was a good way to practice the content/theory. Breakout groups were very helpful.
Bianca O
The presenter was great and the content was very relevant and interesting.
Unknown User
The information was well organized and easy to understand. The interactive learning activities along the way were a great way to keep the reader engaged and remember the material as the course progressed.
Bianca O
Instructor did a great job to keep students engaged while also making sure we learned and understood relevant topics to be prepared for a real Claims Examiner position.
Alex Fazeli
Claims Examiner / Work Comp, ICW Group
IEA’s CPWC certification has been a great training solution for our new hires. Meeting the required 120 hours of instruction and statutory topics in an On-demand turn-key program has made my job so much easier.
Dan Henley
Claims Training Supervisor, EMPLOYERS® Insurance
I liked and appreciated that it was a self-paced program, which allowed me to complete it according to my schedule. I received my CPWC through IEA in less than 6 months.
Rupee Atwal
Workers’ Compensation Manager, Pridestaff
The instructor was very educational, helpful, and present during the entirety of the course. The IEA portal and platform is very easy to navigate and use. The team is quick with emailing back. 10/10 experience.
George Y.
Blogs
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