The instructor makes this course. He is very knowledgeable and makes everyone a part of the class.
Hilda R.
This section outlines the step-by-step process of a workers’ compensation claim, from the initial report of injury to claim closure. It covers key stages such as claim reporting, medical treatment authorization, wage loss benefits, and dispute resolution.
Students will learn about the different types of benefits available to injured workers under workers’ compensation. This includes medical treatment, temporary disability payments, permanent disability benefits, vocational rehabilitation, and death benefits.
This topic focuses on the essential skills of a claims adjuster, including conducting thorough investigations, gathering evidence, and maintaining accurate and complete claim documentation. It covers techniques for interviewing injured workers, employers, and witnesses, as well as the importance of proper record-keeping.
The course will emphasize the ethical responsibilities of claims adjusters. This includes topics such as fair claims handling, protecting confidential information, complying with state regulations, and maintaining professional relationships with injured workers, employers, and healthcare providers.
Students who chose certifications got:
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The instructor makes this course. He is very knowledgeable and makes everyone a part of the class.
Hilda R.
Tamara was informative and engaging. Loved her style of instructing and how she presented the questions. She is an asset to your organization.
James Ramirez
HUB International
Instructor made the class fun. She had a great sense of humor. She asked us questions and gave us scenarios to help us better understand the material. I felt like the hour class went by so fast. I really enjoyed being in her class. No need for improvements. She was awesome!
Alma R.
Instructor did a great job to keep students engaged while also making sure we learned and understood relevant topics to be prepared for a real Claims Examiner position.
Alex Fazeli
Claims Examiner / Work Comp, ICW Group
The instructor was very informative and very easy to understand. I really enjoyed his course.
Ulana F.
Bill showed great understanding in the material and often gave examples of the questions he gave us so that we could see the real-world application of what we learned.
Alex F
Claims Examiner / Work Comp, ICW Group
Mr. Gray was extremely polite, helpful, and knowledgeable. He was able to share examples relating to the course from his many years of experience in WC.
A. Guzman
Keenan
Bill Gray was very thoughtful when choosing examples from his personal experience in workers’ compensation. I also loved when he asked
classmates questions on the material for the week. In all honesty, this made me study more thoroughly than before. Thank you!
Shayna Mc Testimonial
Bill is extremely knowledgeable and thoroughly understands the laws and labor codes. It’s admirable and I’m glad he taught us.
Unknown User
Instructor did a great job to keep students engaged while also making sure we learned and understood relevant topics to be prepared for a real Claims Examiner position.
Alex F.
Claims Examiner, ICW Group
Michael Pisani is a great instructor. He makes the class interesting and keeps everyone engaged. Makes sure everyone is following along and if they don’t understand he takes the time to explain and answer questions. Great work!
Michelle G.
County of Santa Barbara
The instructor was great very passionate and always willing to answer questions, class was very engaging.
Fatima G.
Michael was a wonderful instructor. He took time to give real examples from his own experiences which helped me to understand certain topics better and be able to relate it to a real situation.
EMily Pask
Claims Assistant, Keenan
I can’t recommend IEA Training enough! The courses have been fantastic for boosting our team’s workers’ compensation expertise. The IEA staff were super easy to work with, making it straightforward to meet our training objectives. Plus, the portal is a breeze to use, helping me keep track of everyone’s progress effortlessly. For hassle-free and effective training, IEA Training is top-notch!
Ashley S.
Human Resources, AdminSure
The instructor was very educational, helpful, and present during the entirety of the course. The IEA portal and platform is very easy to navigate and use. The team is quick with emailing back. 10/10 experience.
George Y.
This course was very informative and I was able to learn a lot more than I knew about with WC.
Emily Pask
Claims Assistant, Keenan
Mr. Pisani is a very educated, with his experience within the Work Comp industry, we couldn’t have had a better teacher to kick off the course. Very outgoing, and helpful, constantly making sure we’re all on the same page.
George Y
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