I highly recommend taking CPDM as it is an exceptional course with great instructors. It was a wonderful experience and I would suggest it to anyone looking for quality education.
Former Student
CPDM
Understanding medical language and the examination process is essential for effective claims handling. This module introduces key medical terms, common diagnoses, and the structure of medical reports. You’ll also learn how medical exams are used in the workers’ compensation system, including the roles of treating physicians, panel QME, and AME evaluations.
Decode common medical terminology used in WC claims
Understand key components of medical records and reports
Identify the differences between primary treating physicians, PQMEs, and AMEs
Learn how medical opinions impact claim decisions and benefits
Improve communication with medical providers and stakeholders
This course is ideal for adjusters, claims assistants, and others who need to read, understand, or communicate medical information during the claim process. It’s especially useful for those new to WC or those looking to strengthen their medical vocabulary and review practices.
The Claims Practitioner in Workers’ Compensation (CPWC) program is powered by Sullivan on Comp (SOC) and SOC Essentials—the most trusted resources in California workers’ compensation.
These expert materials deliver:
In-depth legal analysis
Practical, real-world claims guidance
Current updates on laws, regulations, and case law
With SOC integrated into this course, you’ll gain the legal insight and practical tools needed to handle California workers’ compensation claims with skill and confidence.
This module helps demystify the medical side of workers’ compensation:
Key medical terms and abbreviations
Components of medical records and reports
Differences between PT, QME, and AME exams
Role of medical documentation in benefits and disputes
Best practices for interpreting and applying medical findings
This course is designed for professionals who are ready to build—or strengthen—a career in California workers’ compensation:
✔ Updated for 2024 with real-world claims examples
✔ Aligned with California DWC training requirements
✔ Integrated with Sullivan on Comp for legal and practical clarity
✔ Flexible, on-demand format for working professionals
✔ Part of the full CPWC Certification path
Students who chose certifications got:
Fill out the form to get in touch
I highly recommend taking CPDM as it is an exceptional course with great instructors. It was a wonderful experience and I would suggest it to anyone looking for quality education.
Former Student
CPDM
IEA helped launch my career in Workers’ Comp by facilitating my completion of necessary courses. I secured a job with the city of Los Angeles and am now thriving in my profession. Grateful for their support.
Former Student
WCCA
I greatly appreciated the teachers and how they have helped me grow. The process of taking their courses is simple and streamlined, which makes it much easier to complete them quickly.
Former Student
WCCA & WCCP
Real life and ambiguous examples and the time to work through them was a good way to practice the content/theory. Breakout groups were very helpful.
Bianca O
The presenter was great and the content was very relevant and interesting.
Unknown User
The information was well organized and easy to understand. The interactive learning activities along the way were a great way to keep the reader engaged and remember the material as the course progressed.
Bianca O
Instructor did a great job to keep students engaged while also making sure we learned and understood relevant topics to be prepared for a real Claims Examiner position.
Alex Fazeli
Claims Examiner / Work Comp, ICW Group
IEA’s CPWC certification has been a great training solution for our new hires. Meeting the required 120 hours of instruction and statutory topics in an On-demand turn-key program has made my job so much easier.
Dan Henley
Claims Training Supervisor, EMPLOYERS® Insurance
I liked and appreciated that it was a self-paced program, which allowed me to complete it according to my schedule. I received my CPWC through IEA in less than 6 months.
Rupee Atwal
Workers’ Compensation Manager, Pridestaff
The instructor was very educational, helpful, and present during the entirety of the course. The IEA portal and platform is very easy to navigate and use. The team is quick with emailing back. 10/10 experience.
George Y.
Fill out the form to subscribe to our newsletter
FMLA and ADA: Combating Misuse and Abuse While Maintaining Compliance
April 9th at 2pm ET