Medical Benefits - IEA Training

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Medical Benefits in Workers' Compensation Claims


In this class, you will gain the knowledge and skills to confidently navigate the intricacies of medical expense payment laws, independent bill review, and medical control issues, setting yourself apart as a valuable resource in your organization while effectively handling complex claims involving utilization and independent medical review.

  • What you'll learn
  • Who Should Attend
  • Tools & and Course Materials
  • Credit Hours

Medical Benefits

  • 10 weeks
  • 1 hour lessons
  • Online dashboard for quizzes
  • Instructor-led $429 Regular

    Payment plans available

    June 11, 2024 -
    August 13, 2024
    Tuesdays from 6:00 pm - 7:00 pm (Pacific Time) $479 Late Price June 1st Instructor: Tamara Bakkie

    Learn with renowned industry professionals


    Weekly lessons for live
    Q&A via Zoom


    Earn credit for CA adjuster requirement


  • Is WCCA™ required for California adjuster compliance?

    The WCCA™ instructor-led classes offered by IEA provides credit hours toward California adjuster compliance, however if your goal is to acquire the 120-hour mandated requirement, our Claims Practitioner in Workers’ Compensation (CWPC) is ideally streamlined for that purpose.

  • Will I need to take an Exam when I finish the WCCA12 course?

    If you are taking WCCA12 as part of the Workers’ Compensation Claims Administration (WCCA™) series and plan to earn the certification, you must sign up for, and pass, the National Exam. You can purchase the exam from The Institutes.  IEA’s WCCA10 course prepares you to take the National exam by providing instructor-led training as well as quizzes and assignments to test your knowledge.

  • Do I need to pass the IEA course in order to qualify to take the National Exam?

    You do not need to pass the IEA class in order to register for the exam with The Institutes.  The IEA class is designed to help you prepare to take the exam and to provide an in-depth learning experience in California workers’ compensation. You’ll benefit from the expertise of professionals with extensive field experience .

  • Can I self study WCCA12?

    When you enroll in IEA’s WCCA™ classes, you’re not just accessing study materials; you’re gaining the expertise of a subject matter expert with extensive experience in the workers’ compensation field. This real-world knowledge will provide you with valuable insights and practical applications. Additionally, our course offers live weekly webinars, allowing you to engage in robust discussions with the instructor and participate in live Q&A sessions. This interactive format ensures a comprehensive understanding of the materials and the opportunity to clarify any doubts. By choosing IEA for your WCCA™ course, you’ll be equipped with the knowledge, skills, and confidence needed to excel in your national exam and succeed in your workers’ compensation career.

  • What is the relationship between IEA and The Institutes?

    The WCCA™ curriculum and its exams are owned and administered by The Institutes. IEA offers instructor-led training to help candidates get the most beneficial learning experience from the materials in the context of California workers’s compensation, and to be prepared to take and pass the National Examination administered by The Institutes.

Meet Your Instructor

  • Tamara Bakkie

    Tamara Bakkie

    Senior Workers' Compensation Claims Examiner

    Tamara Bakkie has over 20 years of experience in the workers’ compensation claims industry, working with national insurance companies like Liberty Mutual and Travelers Insurance. She began her journey with public entities at York Risk Services and honed her skills at self-insured, self-administered entities such as Adventist Health, the County of Sacramento, and the Special District Risk Management Authority (as of May 2024).

    Tamara collaborates closely with nurse case managers to facilitate medical treatment and return-to-work efforts and works with both defense and applicant attorneys to resolve claims. Her passion for teaching has been a significant asset, mentoring junior staff, training new office teams, and developing various tools for examiners that have been widely implemented. Recognized as a valuable training resource, she has served on a Best Practices Committee and handled specialized claims, participating in client Safety Days, Health Fairs, Board of Supervisors meetings, and Request for Proposal presentations.